PRIVACY POLICY

SEMBA is dedicated to honoring your privacy as a user of this webpage in order for you to have a unique experience. This Privacy Policy explains how we collect, handle, store, and protect personal information about you as a visitor and/or user of our website; your rights in relation to your personal information; and how you can contact us in case you have questions about how we handle your personal information.

Privacy Policy Consent
Please read this Privacy Policy carefully and in its entirety before using this webpage. You, as a visitor and/or user of our website, agree to the following Privacy Policy, and your access and/or use of our website, products, and/or services constitutes your voluntary acceptance to be bound by its terms, whether you have read it or have had the opportunity to read it and have chosen not to. Your use of our website, and any information that you contribute or provide to us, is subject to this Privacy Policy.

Personal Information We Collect
We receive, collect and store any information you enter on our website or provide us in any other way.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet;

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How We Use the Information You Provide:
-To perform a contract;
-With your consent;
-For our legitimate interests;
-To comply with the law;
-To protect someone’s life; and/or
-Public task.

-To provide and operate the Services

-To provide our User with ongoing customer assistance and technical support

-To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

We will not sell or trade your personal information and have not done so in the last 12 months.

Most of the personal information we process is provided to us directly by you to:
· Process and fulfill an order, download, subscription, or other transaction;
· Respond to your requests, inquiries, comments and concerns; and
· Send marketing emails.
We also process personal information to:
· Provide online behavioral advertising;
· Inform you of and administer promotions, contests, sweepstakes or surveys;
· Help us address problems with and improve our website;
· Protect the security and integrity of our website; and
· Contact you for other business reasons, if necessary.

How we store, use, share and disclose personal information?

SEMBA is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our visitors:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Use of Cookies
“Cookies” are small text files that are placed on a computer or other device and used to identify the user or device and to collect information when you visit a website.
We use absolutely necessary cookies, which allow you to move around our website and use its features.
You can disable cookies through your web browser’s settings, but disabling this function may diminish your experience on our website as some features may not work as intended.

We use cookies in order to:

Provide a great experience for visitors and customers.
Identify registered members (users who registered to your site).
Monitor and analyze the performance, operation and effectiveness of Wix's platform.
Ensure our platform is secure and safe to use.

If you don’t want us to process your data anymore, please contact us at lisa@semba.me.

Information Retention
We retain your personal information for as long as necessary to fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements, or until such time as you let us know you would like for us to delete it or unsubscribe from our marketing contacts.

Your Rights to Control Your Information
You can unsubscribe from our e-newsletters or updates at any time through the unsubscribe links found in the communications you receive from us.
We cannot guarantee that your personal information will always be secure. Should there be a data breach, we will notify you when we are legally required to do so.

This policy is effective as of 12/12/21. We may change, modify, or update this Privacy Policy at any time and will notify you of any such changes by email (if you have provided your email to us) and/or by a prominent notice displayed on our website and updating the effective date of our Privacy Policy. We recommend that you check the Privacy Policy when you visit our website to be sure that you are aware of our most current policy.

If you have any questions regarding our privacy policy please do not hesitate to reach out (lisa@semba.me).